Shipping
Petite Delicates is based in the United States.
Domestic Shipping
Domestic orders with handmade items are processed between 5-14 days. Currently we do not overproduce so everything is made to order. After being shipped, they typically take 2-10 business days for delivery. Please check that your address is correct. You should receive an email with your tracking number, but if you have not received one, email hello@petitedelicates.com.
International Shipping
You can see if shipping is available in your country at checkout. At checkout, standard and expedited shipping are offered. While expedited shipping is more expensive, it comes with insurance that will cover the package in case it gets lost. Standard does not. Packages may be subject to customs fees the customer must pay.
Orders with handmade items are processed between 5-14 days. After being shipped, they may take anywhere from 3-21 business days with standard and 2-14 with expedited to be delivered. Please check that your address is correct. You should receive an email with your tracking number, but if you have not received one, email hello@petitedelicates.com.
Returns
Vintage and reworked items are final sale. However, if there are any major issues with your order, please contact me at hello@petitedelicates.com.
Items handmade by Petite Delicates are eligible for returns within 14 days of the delivery date. Please email hello@petitedelicates.com to initiate a return. Provide your order number, state the reason for the return, and a shipping label will be sent to you shortly. Please pack as carefully as possible as to not damage the item and ship within 10 days of receiving the label.
If the reason for the return is due to an error made by Petite Delicates, the return is free. If the reason for returning the item is due to the buyer, (such as ordering a size without looking at the size chart, changing mind), a 15% restock fee and return shipping fee will be deducted from the refund.
Your refund will be issued when the item is received. After the refund is issued, please allow up to 2-10 business days for your bank to process it.